Corporate Training for Banking Sector - Al-Rajhi Bank
Client Challenge
Our Training Solution
Training Results
Banking employees need to adapt to rapid digital banking transformation. Customer expectations were changing, and employees lacked digital banking skills.
Custom program for 300 banking employees covering digital banking platforms, cybersecurity awareness, customer service excellence, and compliance regulations. Delivered through blended learning approach.
Improved customer satisfaction by 45%. Reduced transaction errors by 70%. Digital adoption rate increased from 40% to 85%. Employee confidence scores improved by 60%.

Ruya Platform delivered exceptional training that transformed our workforce. Employee performance and customer satisfaction improved dramatically.

Omar Al-Suwailem

Training & Development Director , Al-Rajhi Bank

Program Information
  • Program Category: Corporate Training
  • Program Start Date: Jul 2024
  • Program Completion Date: Oct 2024
  • Program Budget: $220,000
  • Training Team Size: 9 trainers
Training Methods & Tools
Digital Banking Cybersecurity Customer Service Compliance Risk Management
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