Training Gallery
Banking employees need to adapt to rapid digital banking transformation. Customer expectations were changing, and employees lacked digital banking skills.
Custom program for 300 banking employees covering digital banking platforms, cybersecurity awareness, customer service excellence, and compliance regulations. Delivered through blended learning approach.
Improved customer satisfaction by 45%. Reduced transaction errors by 70%. Digital adoption rate increased from 40% to 85%. Employee confidence scores improved by 60%.
Ruya Platform delivered exceptional training that transformed our workforce. Employee performance and customer satisfaction improved dramatically.
Omar Al-Suwailem
Training & Development Director , Al-Rajhi Bank
Program Information
- Program Category: Corporate Training
- Program Start Date: Jul 2024
- Program Completion Date: Oct 2024
- Program Budget: $220,000
- Training Team Size: 9 trainers
Training Methods & Tools
Digital Banking
Cybersecurity
Customer Service
Compliance
Risk Management
Program Links
Corporate Training for 500 STC Employees
The company needed to upskill 500 employees across different departments to meet...
View Program Details